Frequently asked questions

AKA – All the things you want to ask, but didnt want to call us midnight for.

If your question isn’t here, send it over and we’ll answer personally – we might even be up at midnight with bush tea in tow.

How far in advance should I book?

For rentals and styling, two to four weeks is comfortable, though popular dates go earlier. For custom fabrication, please allow six to eight weeks so there is time to design, build, and refine the piece properly.

How does it work?

If you’re unsure, our which service is right for me page walks through it.

Can I change an order after reserving?

Design work begins with a non-refundable retainer, which covers your consultation, vibe board or design deck, and a budget and timeline strategy. It is credited toward your project total, so it is a first step rather than an extra cost.

Do you deliver, set up, and collect?

Yes. Delivery, set-up, and collection are quoted per event based on your location, the size of the installation, and your venue’s access times.

How long is a standard rental period?

Most rentals are quoted for a single event day, including set-up before and collection after. Multi-day and weekend events are welcome; just tell us your schedule and we’ll quote it.

Can I pick up rental items myself?

Yes, within reason. All our backdrops must be delivered by our team. All other items are available for collection form our studio within a specified timeframe with will be given to you upon confirmation.

Do you travel for events?

We do. Remarkable events aren’t limited by location, so travel is available beyond Anguilla. We do not move with inventory however, we will work with your onsite team, while you get our creative direction and building expertise. Travel and logistics are quoted per event.

Can I see pieces in person before booking?

Yes, studio visits are available by appointment. It’s often the fastest way to settle on materials, colours, and scale.